Terms of service
Terms of Service
Overview
This website is operated by Redeemer Apparel. Throughout the site, the terms “we,” “us,” and “our” refer to Redeemer Apparel.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.
Please read these Terms of Service carefully before using our website or placing an order. If you do not agree to these terms, you should not use our website or purchase our products.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this website.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
You must not transmit viruses, malicious code, or any other harmful material through our website.
2. Products and Print-on-Demand Production
Many Redeemer Apparel products are produced on a print-on-demand or made-to-order basis. This means that products may be manufactured specifically after an order is placed.
Because products are made to order, production and fulfillment times may vary. Estimated processing, production, and shipping times are provided for convenience and are not guaranteed delivery dates.
Minor variations in color, print placement, sizing, texture, or appearance may occur due to differences in production methods, garment materials, screen displays, and the nature of print-on-demand manufacturing. These minor variations are not necessarily considered defects.
We reserve the right to modify, discontinue, or limit the availability of any product at any time.
3. Product Information and Availability
We make reasonable efforts to display product descriptions, images, colors, sizing information, and other product details as accurately as possible.
However, we cannot guarantee that the colors displayed on your device will exactly match the physical product.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, refuse orders, or cancel orders when reasonably necessary.
4. Pricing and Payment
All prices are displayed in the currency shown at checkout and may change without notice.
You agree to provide current, complete, and accurate billing, shipping, and payment information when placing an order.
By submitting payment information, you represent that you are authorized to use the selected payment method.
Applicable taxes, shipping charges, and other fees will be displayed at checkout when required.
We reserve the right to correct pricing errors and to cancel or refuse orders affected by an obvious pricing, technical, or listing error.
5. Orders
Your order is not guaranteed until it has been accepted and successfully processed.
We reserve the right to refuse, limit, or cancel an order for reasons including, but not limited to:
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Suspected fraud or unauthorized transactions
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Incorrect pricing or product information
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Product unavailability
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Payment issues
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Violations of these Terms of Service
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Orders that we reasonably believe are intended for unauthorized resale or other improper purposes
If we cancel an order after payment has been successfully processed, we will issue an appropriate refund for the canceled portion of the order.
6. Order Changes and Cancellations
Because many of our products are made to order and may enter production shortly after an order is placed, we cannot guarantee that an order can be changed or canceled after submission.
If you need to request a change or cancellation, contact us as soon as possible at info@redeemerapparel.shop.
Once an order has entered production, changes or cancellations may no longer be possible.
7. Shipping and Delivery
Shipping and delivery estimates are provided in good faith but are not guaranteed.
Delivery times may be affected by:
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Production times
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Carrier delays
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Weather
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Customs processing
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Incorrect or incomplete shipping information
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High order volumes
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Events outside our reasonable control
Customers are responsible for providing a complete and accurate shipping address at checkout.
Redeemer Apparel is not responsible for delays, failed delivery attempts, or additional costs caused by incorrect or incomplete shipping information provided by the customer.
If a package appears to be lost, damaged, or otherwise affected during delivery, please contact us at info@redeemerapparel.shop as soon as possible so we can review the issue.
8. Returns, Refunds, and Exchanges
Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy, which is incorporated into these Terms of Service.
Because many of our products are made to order, we do not accept returns, refunds, or exchanges for change of mind, buyer’s remorse, or incorrect size or color selections made by the customer, except where otherwise required by applicable law.
Customers should carefully review product descriptions and size charts before placing an order.
If an item arrives damaged, defective, misprinted, or incorrect, please contact us at info@redeemerapparel.shop within the timeframe stated in our Return & Refund Policy and provide your order number, a description of the issue, and clear photographs when applicable.
9. Intellectual Property
Unless otherwise stated, all content associated with Redeemer Apparel, including but not limited to our:
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Brand name
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Logos
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RDR branding
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“Redeemed Delivered Restored” branding
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Original artwork and graphics
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Clothing designs
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Product photographs
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Website content
You may not copy, reproduce, distribute, modify, sell, commercially exploit, or create unauthorized derivative works from our intellectual property without prior written permission.
All content owned by Redeemer Apparel or used under applicable permission or license is protected to the extent provided by applicable law.
Purchasing a Redeemer Apparel product does not transfer ownership of any copyright, trademark, design, artwork, or other intellectual property associated with the product.
10. Personal and Commercial Use
Products purchased from Redeemer Apparel are intended for lawful personal use unless otherwise authorized by us.
You may not reproduce, manufacture, copy, or commercially exploit our original designs or branding without our written permission.
Unauthorized reproduction or sale of counterfeit or copied Redeemer Apparel products is prohibited.
11. Prohibited Uses
You may not use our website or services:
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For unlawful or fraudulent purposes
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To violate applicable laws or regulations
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To infringe upon our intellectual property rights or the rights of others
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To submit false or misleading information
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To interfere with the security or operation of our website
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To transmit malicious code, viruses, or harmful technology
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To collect or misuse another person's personal information
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To attempt unauthorized access to our systems or services
We reserve the right to restrict or terminate access to our website or services for violations of these Terms.
12. Third-Party Services
We may use third-party service providers to operate our business, including providers that assist with:
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Website hosting
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Payment processing
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Order production
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Print-on-demand manufacturing
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Fulfillment
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Shipping
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Analytics
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Marketing
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Customer support
Your use of certain third-party services may also be subject to those providers’ applicable terms and policies.
We are not responsible for the independent acts, omissions, websites, or services of third parties except to the extent required by applicable law.
13. Errors and Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.
We reserve the right to correct errors, update information, and cancel affected orders when reasonably necessary.
14. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website, services, and products are provided on an “as available” basis.
We do not guarantee that our website will always be uninterrupted, secure, or error-free.
Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot legally be excluded under applicable law.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Redeemer Apparel will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.
Our liability will not be limited or excluded where doing so would be prohibited by applicable law.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Redeemer Apparel from claims, damages, liabilities, and reasonable costs arising from your unlawful use of our website, your violation of these Terms of Service, or your infringement of another party’s rights.
17. Severability
If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to remain in effect to the fullest extent permitted by law.
18. Termination
We may suspend or terminate access to our website or services if we reasonably believe that a user has violated these Terms of Service or applicable law.
Any obligations or liabilities incurred before termination will survive where applicable.
19. Changes to These Terms
We reserve the right to update or modify these Terms of Service from time to time.
Any updated version will be posted on this page with a revised effective date. Your continued use of our website after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
20. Governing Law
These Terms of Service and any separate agreements through which we provide services will be governed by the laws applicable to Redeemer Apparel, without limiting any mandatory consumer rights that may apply based on a customer’s location.
21. Contact Information
Questions about these Terms of Service may be sent to:
Redeemer Apparel
Email: info@redeemerapparel.shop
Effective Date: July 14, 2026